Susannah Chambers

Susannah Chambers is laser focused on empowering teams – and the individuals that make up those teams – to recognise and articulate the value they create. She is hugely passionate about coaching a culture where everybody’s voice is heard to enable teams to co-craft an environment where they are ready to engage with ‘the value conversation’. And so she created the Metrix & Chill approach! Susannah is an Agile Coach Lead and Certified Scrum Master. She has over 20 years of practical experience serving individuals and teams in projects on local to an international scale across a wide range of sectors: tech, retail, construction, and education. Widely renowned as a “walking/talking/singing/dancing career portfolio”, Susannah has been described as modeling the mindset and behaviors one would wish to see in agile teams through her own actions and strategies she equips teams with through her coaching. As well as her day-to-day work coaching teams in agile ways of working, Susannah has studied Leadership Coaching at Harvard Extension School and for a Diploma in Coaching at the University of Cambridge. Susannah’s mission in life is to bring joy. Her favorite way to spend her time is being with her 3 children.

Title of presentation: Metrix & Chill - Teams Articulating Their Value.

How do we explain the value we’re creating through the effort we invest? Metrics for measurement are often seen to be the answer to this challenge. However, what do we do when people gravitate to their own view of which metrics are important? The Metrix & Chill model, designed by Susannah Chambers and offered to the software development teams she serves in the tech environment, helps teams and individuals make sense of how to move forward meaningfully and strategically through gaining alignment around understanding which metrics matter. In this interactive session, Susannah will share the Metrix & Chill approach and explain how the strategies it incorporates (including value statementing, a basket of measures, and financial proxies) can rapidly create positive outcomes in teams articulating their value. This session will create value for anybody working in any sector in any role and with any level of experience!